Privacy Policy
Preface
The SHIMBOL APP (hereinafter referred to as the "APP" or "Application") is a mobile application product developed and operated by Shenzhen Shipeng Technology Co., Ltd. (hereinafter referred to as "we", "us" or "the Company").
We attach great importance to user privacy protection. When you use our products and services, we may collect and process your relevant information. This Privacy Policy explains how we collect, use, store and protect your information when you use our services, as well as the ways in which you may access, update, control and protect such information.
This Privacy Policy is closely related to your use of our services. Please read it carefully before using the APP, and do not use our products and services until you have fully understood and agreed to this Policy. Once you begin using our products or services, you shall be deemed to have fully understood and agreed to this Policy.
1. How We Collect and Use Your Information
1.1 Information You Provide to Us
We collect and use your personal information in accordance with this Policy. For example, when you register an account, we will require you to provide personal information such as your email address and phone number, which will be stored under your account. If you wish to fully utilize the various third-party sharing or login functions we provide, you may also need to allow us to access certain information from your third-party accounts, including third-party account identifiers and avatars.
The specific purposes and uses for collecting and using other information — such as log information, locally stored information, photos/videos/audio recordings you capture, WiFi information, and storage read/write permissions — are detailed below. We will encrypt and store information for which you have explicitly consented using compliant technologies to safeguard the security of your personal information.
1.2 Purposes and Uses of Information Obtained During Your Use of the Services
We collect information about your use of our services. The purposes of such information include:
Log Information
When you use our services, we automatically collect certain information and store it in server logs or write it to your mobile device's external storage. Such information includes:
When errors or exceptions occur during service use, or when the Application crashes during operation, we write error logs to external storage; you may choose whether to send them to us.
2. How We Store Your Personal Information
We store collected user personal information within the territory of the People's Republic of China in compliance with Chinese laws and regulations. We will not transfer your personal information outside of China unless required by laws and regulations or with your explicit consent.
We will retain your personal information only for the period necessary to achieve the purposes set forth in this Privacy Policy and within the time limits prescribed by laws and regulations. We employ multiple security technologies and measures to prevent information loss, misuse, unauthorized access or disclosure. For example, in certain services, we use encryption technologies (such as SSL) to protect the personal information you provide.
However, please understand that due to technical limitations and the existence of various malicious methods in the internet industry, even if we do our utmost to strengthen security measures, we cannot always guarantee 100% information security.
3. How We Share, Transfer and Publicly Disclose Your Personal Information
Sharing
We will not share your personal information with any company, organization or individual except under the following circumstances:
1. We share your personal information with third parties with your explicit consent.
2. We may share your personal information externally as required by laws and regulations, to resolve litigation disputes, or as required by administrative and judicial authorities in accordance with law.
3. To the extent permitted by laws and regulations, it is necessary to share your personal information to protect the interests, property or safety of our affiliates or partners, you, other users, or the public.
4. Information sharing among affiliated companies: When our affiliated companies provide services to you or to us, we may share your personal information with them. However, we only share necessary personal information, and the processing of your information by our affiliated companies is governed by this Policy. If our affiliated companies wish to change the purpose for which they process your personal information, they will seek your authorization and consent again.
5. Sharing with partners: We only share necessary personal information (or SMS messages or phone numbers you provide), aggregated information, anonymized information, or other information that cannot identify you personally (for example, we may inform application developers of the number of installations of their applications) with suppliers, service providers, consultants, agents, third-party advertisers, application developers, open platforms or other partners, in order to provide higher-quality customer service and user experience. These suppliers, service providers, consultants and agents may provide us with technical infrastructure services, analyze usage of our services, measure the effectiveness of advertising and services, provide customer service and payment services, conduct academic research and surveys, or provide legal, financial and technical consulting services. For example, we may invite you to participate in lucky draw activities from time to time. If you win a prize, we need to provide your personal information to logistics service providers to deliver the prize to you or arrange for partners to provide services. All partners are prohibited from using shared personal information for purposes unrelated to the products or services.
6. We will enter into strict data protection agreements with companies, organizations and individuals with whom we share personal information, requiring them to process personal information in accordance with our instructions, this Policy, and any other relevant confidentiality and security measures.
Transfer
We will not transfer your personal information to any other company, organization or individual except under the following circumstances:
1. As our business grows, we and our affiliated companies may engage in mergers, acquisitions, asset transfers or other similar transactions. If such transactions involve the transfer of your personal information, we will require the new company, organization or individual holding your personal information to continue to comply with this Policy. Otherwise, we will require such company, organization or individual to re-obtain your authorization and consent.
2. As required by laws and regulations, legal procedures, mandatory government requirements, or judicial judgments.
3. Transfer with your explicit consent, meaning that after obtaining your explicit consent, we will transfer the personal information we have obtained from you to other parties.
Disclosure
We will only publicly disclose your personal information under the following circumstances:
1. We have obtained your explicit consent.
2. We may publicly disclose your personal information when required by law, legal proceedings, litigation, or mandatory requirements of government authorities.
3. To the extent permitted by laws and regulations, it is necessary to disclose your personal information to protect the interests, property or safety of our affiliates or partners, you, other users, or the public from harm.
4. Other circumstances stipulated by laws and regulations.
5. In accordance with law, the sharing and transmission of personal information that has been de-identified and ensures that data recipients cannot restore and re-identify the personal information subject does not constitute external sharing, transmission or public disclosure of personal information. The storage and processing of such data do not require separate notification to you or your consent.
Third-Party SDK Information
| Company Name | SDK Name | Purpose | Usage Scenario | Information Shared | Collection Method | Third-Party Privacy Policy |
| Tencent | Tencent Bugly | Log collection and analysis | Collect crash logs and performance data | Android ID, MAC address, system unique identifiers (e.g., SIM card serial number), ANDROID_ID | Local SDK collection | Link |
| Tencent | Tencent QQ/WeChat SDK | Social sharing functions | Sharing to WeChat Moments, QQ Zone, and with friends | Android ID, MAC address, device identifiers (IMEI, IMSI), network information, geolocation information | Local SDK collection | Link |
| Umeng Analytics | Umeng Analytics | APP behavior optimization analysis | User behavior tracking and analysis | IMSI, IMEI, Android ID, MAC address, list of installed applications | Local SDK collection | Link |
| Baidu Maps | Baidu Maps SDK | Location services | Headset location search | Android ID, MAC address, device serial number, orientation sensor, current GPS location | Local SDK collection | Link |
| Jieli Technology Co., Ltd. | Jieli Smart Home SDK | Headset function support | Jellychip headset functionality | Android ID, MAC address, device serial number, APP auto-start broadcast monitoring | Local SDK collection | Link |
| iFLYTEK Co., Ltd. | iFLYTEK Speech Dictation SDK | Speech recognition services | Conveying user input via headset microphone | IMEI, IMSI, IP address, Android ID, UAID, OAID, MAC address | Local SDK collection | Link |
| Shenzhen Hexun Huagu | Aurora Push SDK | Push notification services | Push message notifications | Device hardware info, OS info, device identifiers, network info, IP, geolocation, phone number, biometric info, app list, push logs | Local SDK collection | Link |
| Xiaomi Mobile Software | Xiaomi Push | Push notification services | Message push on Xiaomi devices | Device information, geolocation, network information, storage access permissions | Local SDK collection | Link |
| Vivo Mobile Communication | vivo Push | Push notification services | Message push on vivo devices | Network information, storage access permissions | Local SDK collection | Link |
| Guangdong OPPO Mobile | OPPO Push | Push notification services | Message push on OPPO devices | Device-related information, app package info, running status, network type, notification permissions | Local SDK collection | Link |
| Huawei Technologies | Huawei HMS Services | Huawei service functions | Instant messaging, push notifications, account services, payments | Network location, network type, phone number, SIM status, IMEI, MAC, WiFi, external storage, account info, device info | Local SDK collection | Link |
| Huawei Device Co., Ltd. | Huawei HMS | Huawei Connect sharing support | Sharing via Huawei Connect functionality | Network information, geolocation, storage access permissions | Local SDK collection | Link |
| Beijing Qihoo Technology | 360 Reinforcement | APK/AAB installation package encryption | Encrypting packages against malicious cracking and decompilation | Device-related information, app package info, running status, network type, notification permissions | Local SDK collection | Link |
4. How We Handle Minors' Personal Information
We attach great importance to protecting the personal information of minors.
When providing products or services to users, we do not require users to provide proof of age. However, due to the nature of our products and/or services, you must be an adult with full civil capacity. If you are a child under the age of 18 or another minor, we require your parents or other guardians to read this Privacy Policy carefully and to use our services or provide information to us under their consent and supervision.
If you collect or submit personal information of minors through our products and/or services, for example for interaction with children, please ensure that you have obtained the authorization and consent of their legal guardians in advance.
5. Changes and Revisions to the Privacy Policy
Our Privacy Policy may be subject to change.
Without your explicit consent, we will not limit the rights you enjoy under this Privacy Policy.
For material changes to this Privacy Policy, we will also provide prominent notice (for example, by means of pop-up windows when the Application is revised or upgraded, or when you log in again, to notify you in a timely manner).
6. How to Contact Us
If you have any questions, comments, suggestions or complaints regarding our privacy policy and personal information processing, please contact us via the following method.
Contact Email: sales@shimbol-tech.com
7. Effectiveness of the Privacy Policy
The updated version of this Policy is dated July 20, 2026, and shall officially take effect on July 20, 2026.
8.Account Deletion
You can delete your account by following these steps:
After your account is deleted, you will no longer be able to log in using that account. We will delete or anonymize the personal information associated with your account, except where otherwise required by applicable laws and regulations.
Account deletion is irreversible. Please ensure that you have properly handled any data associated with your account before proceeding. If you encounter any issues while deleting your account, please contact us at:
Email: sales@shimbol-tech.com